Privacy Policy

How we look after your data

The University of Southampton Students' Union ("SUSU") is committed to safeguarding your privacy online. This Privacy Statement applies to the SUSU.ORG network of websites. Please read the following policy to understand how your personal information will be treated as you make full use of our software and website. We regularly make improvements to our software and website and in order to keep up with these changes, SUSU reserves the right to change this privacy policy from time to time, so please check back periodically. Users may review updates to this Privacy Statement at any time via links on our site.

Gathering and Use of Personally Identifiable Information

During the SUSU Box Office registration process we gather your name and email address. This personal information is held by us with care and security and is used by us in order to contact you with SUSU news and information about website updates. You may opt-out of receiving future mailings at any time; see the Choice/Opt-Out section below. We do not share your personal data with any outside parties without your express authorization, except in the special circumstances described below.

Sharing of Aggregate Information.

While we will not share personally identifiable data or information with third parties, some of your non-personal information may be shared on an aggregate or statistical basis, for example, statistics that indicate the number of users who registered in February, but such information will not be sufficient to permit the recipient to identify you.

Information Collected by Our Web Server

The SUSU Box Office website runs on a web server which compiles log files of visitors who visit our site so that we can monitor traffic to our site. Information collected is the standard kind of information collected by most web servers, including your IP address, incoming domain, time and date, pages viewed, length of time visiting the site and type of browser you are using

Information Gathered by E-Commerce

If you choose to purchase any products from our website, additional information will be gathered from you in order to complete the credit card transaction.

The SUSU Box Office uses Netbanx and Barclays EPDQ for online sales. No credit card details are stored on the SUSU servers at any time


SUSU may disclose personally identifying information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) SUSUs rights or property, other SUSU Box Office users, or anyone else that could be harmed or affected by such activities. SUSU may disclose account information when we believe in good faith that the law requires it.

Links to Other Sites

Our website and mailings contain links to various websites. Please be aware that these links and websites are not controlled by SUSU and that SUSU has no responsibility for the left, operation or privacy practices of the websites linked to by us. The websites linked to by SUSU.ORG are not covered by this privacy statement.

Security Measures to Protect Your Information

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, SUSU cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make every reasonable effort to ensure its security on our systems.

When might SUSU contact me?

SUSU reserves the right to contact users of the SUSU Box Office website and software regarding account status and changes to the users agreement, privacy policy, or any other relevant policies or agreements.

What about children's privacy?

SUSU does not attempt to collect personal information from children, and it is not our policy to allow children to use our services.

We encourage parents and other legal guardians to spend time online with their children to become familiar with the types of left available through SUSU.ORG and over the Internet in general, and to regularly oversee their children\'s use of online facilities. Children should always ask their parents\' permission before sending any personal information to us, or anywhere on the Internet. If a child under 13 has in fact registered or begun using the SUSU Box Office contrary to our policy, or for other privacy matters, a parent or guardian should contact us by sending email to


When you complete the SUSU Box Office registration form, your email address will be added to our registered user database and you may infrequently be sent mailings, for instance, a welcome message to let you know that your registration was completed successfully, or for major announcements about the company or products. If you do not want to receive these messages, you can opt out at any time as described below. If you do not check these checkboxes, your email address will not be added to these mailing lists and you will not receive these mailings.

To unsubscribe from the SUSU Box Office mailing list, update your customer details via the details link once you have logged into the Box Office.

How to Contact Us

If you have any questions about this privacy statement, our practices or your dealings with SUSU, please contact